Spiral Stairs FAQ
Do Your Stairs Comply With Building Regulations
Yes. The relevant building regulation for spiral staircases is British Standard 5395 part 2. This is split into different categories dependant on where the staircase is and who shall use it, you can find a full explanation here.
Our spiral staircases with a diameter of 1370mm or larger are designed to comply with BS5395.
Do I have enough room for a spiral staircase?
We manufacture our spiral staircases with overall diameters ranging from 1020mm to 2500mm.
Ideally you need room for the diameter of the staircase + 100mm. Example, for a 1370mm diameter staircase you would need 1470mm space. We do understand that this isn’t always possible and there are ways we can get around this, please feel free to contact our technical team if you would like us to help.
What do I need to get a quote?
I need help, can I talk to someone?
Yes of course, our normal office hours are:
Monday – Thursday 08.00 – 17.00
Friday 08.00 – 13.00.
You can email us any time email@example.com
Phone: 01926 812060
Can you provide a site survey?
We do offer a site survey and design service at a cost of £150 + VAT (within 100 miles of our Warwickshire base, further distances covered at a cost). If you then decide to place an order with 4 weeks of receiving the results from the survey, we will credit 100% of this cost against your order.
How is the timber treated?
As standard, all timber components of the staircase are sanded and left untreated. Most of our clients have their own ideas of how they want the timber to look and apply a stain/lacquer/wax themselves, to match in with existing timber in their properties.
If you would prefer us to treat the timber for you please let us know at the time of quote/ordering.
What paint colours are available?
We can offer any colour of your choice on the RAL chart. Paint finishes are available in eggshell, satin and semi gloss.
How difficult is it to install the staircase?
We try to manufacture the staircases so there is as little fabrication as possible when installing. Each staircase is mock installed in our factories to ensure everything fits perfectly, then dissembled and palletised ready for delivery.
Full installation instructions and diagrams are provided.
Do I have to weld the staircase when installing?
As standard, any staircase with Steel handrails will require some welding on site.
We do understand though that sometimes this isn’t possible or desired. Therefore we have designed a no-weld system where, for a small charge, we will fix brackets to all the relevant points of the staircase. This can then be installed on site using allen key fixings. Please contact us for more information on this.
Do you offer installation?
Dependant on location, yes we do. We have an experienced team of fitters willing to travel reasonable distances from our Warwickshire base. Please contact us for more information.